How DANA and QRIS appear in our records
This Privacy Policy applies when you open an account, complete phone verification, sign in from a mobile device, or contact us about an account or wallet matter. We may handle details you submit, such as your name, phone number, login credentials, selected payment rail, transaction reference
-
1
and messages sent to support. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records help us match a payment status to your account; they do not give us your wallet password. Device type, browser signals, login time and security events may be used to protect
-
2
account access and identify unusual activity. We use data for account administration, payment reconciliation, support replies, policy requests and legal duties. We retain records only for the period needed for those purposes or required by applicable rules. Access depends on local law, and the policy applies
-
3
where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.